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Fast and convenient online video identification of new and existing customers.

Key Challenge

Companies of many industries, especially those operating in the financial industry, are bound to stringent legal requirements to verify new and existing customers and customer ID documents.

In order to avoid fraud, companies must identify their customers in compliance with regulations like the Money Laundering Act, data protection directives and requirements by supervisory authorities such as BaFin.

Those statutory identification requirements are extensive: they relate to the collection, storage and ongoing updating of relevant data, such as the extract from the commercial register and the beneficial owner for commercial customers.

Your customers however are expecting fast, online and user-friendly identification processes.

Are you looking for a convenient solution to onboard your customers while saving internal resources?


Identify by Business Service Solution GmbH, in cooperation with adorsys, offers easy and seamless online video identification of private and business customers, compliant to law regulations. We take care of the complete prevention of the money laundering act.

The service can easily be integrated into your existing digital infrastructure, such as e-commerce sales processes.

Our video agents are especially skilled and qualified in operating identification processes and are always focused on the highest quality and service. This includes important aspects such as multilingualism and the consideration of ethnic conventions, reduced waiting times and an engaging, informative and user-friendly interface. While you can save on internal resources, such positive user experience leads to successful conversions and onboarding.

Go ahead and take a look at this solution.

Check out

Seamless digital identification process

Save on internal resources and calculate with predictable costs.

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Secure and compliant to law

Covering the whole money laundering prevention process.

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Easy API integration in digital process

We offer a RESTful API that is based on HTTPS.

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Highly qualified video agents

Clear and effective multilanguage communication.

Any questions?Ask our expert

Stefan Hamm

Managing Director